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Takniki
Superior Customer Care - Takniki Way
Takniki's Quality Policy
" At Takniki Our Quality Policy starts and ends with the customer as a
central point : properly understanding the customer’s requirements, designing optimal
software solutions to meet those requirements, developing systems and processes in place to ensure quality at every stage, and achieving our commitments on delivery and service
all the times. "
We have adopted to a culture of Total Quality where continuous improvement of our people, our processes and our products
have become a way of life. We are always committed to provide best-in-class customer care for
Takniki Customers through world class technology, processes and response mechanisms.
Our 24 x 7 online help center is always available for any assistance you
might require during the development phase of your projects. The
technicians are available to satisfy all your support needs round the
clocks. For customers based in USA we have local numbers where they can
reach us or we provide support over other communication chat tools such as
yahoo messenger, msn messenger, skype.
Customers business goals have always been our prime concern. Even after
the successful commissioning and implementation of our projects we provide
1 full year of post-project technical support at no cost, including:
- Small adjustments
- Technical support over e-mail (configuration problems, maintenance etc)
- 24 X 7 Telephonic Support
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