Software Support and Software Development Customer Care Customer Help Desk

Software Support and Software Development Customer Care Customer Help Desk
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Superior Customer Care - Takniki Way

Takniki's Quality Policy 

" At Takniki Our Quality Policy starts and ends with the customer as a central point : properly understanding the customer’s requirements, designing optimal software solutions to meet those requirements, developing systems and processes in place to ensure quality at every stage, and achieving our commitments on delivery and service all the times.  "

We have adopted to a culture of Total Quality where continuous improvement of our people, our processes and our products have become a way of life. We are always committed to provide best-in-class customer care for Takniki Customers through world class technology, processes and response mechanisms.

Our 24 x 7 online help center is always available for any assistance you might require during the development phase of your projects. The technicians are available to satisfy all your support needs round the clocks. For customers based in USA we have local numbers where they can reach us or we provide support over other communication chat tools such as yahoo messenger, msn messenger, skype. 

Customers business goals have always been our prime concern. Even after the successful commissioning and implementation of our projects we provide 1 full year of  post-project technical support at no cost, including: 

  • Small adjustments
  • Technical support over e-mail (configuration problems, maintenance etc) 
  • 24 X 7 Telephonic Support 

Please do write to us at if you may need any further information or assistance.

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